Are you facing any issues or queries, or suggestions regarding metro services in India? Do not worry; the metro networks have you covered!
You can get in touch with their customer care in the following ways.
- Calling the Helpline Number: Each metro network has its helpline number, which can be found on the official website. Call the number, and a customer service representative will assist you with your complaint or query.
- Sending an Email: Alternatively, you can write an email to the customer care department of the metro network and mention your query or complaint in detail. Do not forget to provide your contact information so they can contact you promptly.
- Visiting the Customer Service Center: A customer service centre is also an option, which most metro networks in India have located at various stations. Bring any relevant documents or details that may be necessary to the Customer Service Center, where a representative can assist.
- Online Contact Form: Another way to reach Metro Customer Care is through the contact form on the respective metro network’s website. Simply fill out the form with the query or complaint and provide the contact information for a quick response.
- Social Media: Finally, commuters can take to social media for assistance. Many metro networks in India are active on Twitter, Facebook, and Instagram, so it’s easy to reach out with a direct message and have their query or complaint answered.
Metro Customer Care (Helpline) For Different Cities in India:
Mumbai Metro:
If you need additional information, you can contact Mumbai Metro Rail Corporation Limited via mail or by visiting their office. Their contact details are as follows:
- Office Address: Mumbai Metro Rail Corporation Limited, 202, 2nd Floor and 801 & 803, 8th Floor, Hallmark Business Plaza, Opposite Gurunanak Hospital, Sant Dnyaneshwar Marg, Bandra (East), Mumbai – 400 051
- Phone: +912230310900
- E-mail Address: contact@mmrcl.com
Delhi Metro:
If you have any queries or need further information about the Delhi metro, you can reach out to the following contact number or email:
- Contact Number: 155370
- Email: helpline@dmrc.org
- Address: 25, Ashoka Road, Near Patel Chowk Metro Station, New Delhi – 110001
Bangalore Metro:
If you have any queries or need further information about the Bangalore metro, you can reach out to the following address, phone number, or email:
- Office Address: Bangalore Metro Rail Corporation Ltd, Byappanahalli Depot, Old Madras Road, NGEF Stop, Bengaluru – 560 038
- Email: travelhelp@bmrc.co.in
- Helpline: 1800-425-12345
Chennai Metro:
If you have any queries or need further information about the Chennai metro, you can reach out to the following address, phone number, or email:
- Office Address: METROS, No.327, Anna Salai, Nandanam, Chennai-600 035, Tamil Nadu,India.
- Email: chennaimetrorail@cmrl.in
- Helpline: 1860-425-1515
Kolkata Metro:
If you have any queries or need further information about the Kolkata metro, you can reach out to the following address, phone number, or email:
- Office Address: Kolkata Metro Rail Corporation Ltd, HRBC Complex, KMRCL Bhawan, 2nd & 3rd Floor, Munsi Premchand Sarani, Kolkata – 700021
- Phone number: 66071117
- Email address: gm.admin@kmrc.in
UP Metro:
If you have any queries or need further information about the UP metro, you can reach out to the following address, phone number, or email:
- Office Address: Administrative Building, Near Dr. Bhimrao Ambedkar Samajik Parivartan Sthal, Vipin Khand Gomti Nagar, Lucknow – 226010
- Phone number: 0522-2304014
- Email address: feedback@lmrcl.com
Jaipur Metro:
If you have any queries or need further information about the Jaipur metro, you can reach out to the following address, phone number, or email:
- Office Address: Admin Building, Metro Depot, Bhrigu Path, Mansarovar, Jaipur-302020
- Email: cmd@jaipurmetrorail.in
- Contact No. : 0141-2822756
Kanpur Metro:
If you have any questions or issues concerning Kanpur Metro’s routes or services, please get in touch with the provided address or phone number.
- Office Address: Kanpur Metro Rail Corporation, State Textile Corporation Limited, GT Rd, near Uttar Pradesh, Near Gurudev Palace, Sharda Nagar, Kanpur, Uttar Pradesh 208014
- Contact Number: 0512-2246200
Pune Metro:
If you have any queries or need further information about the Pune metro, you can reach out to the following address, phone number, or email:
- Office Address: The Orion Building, 1st floor, Opposite Don Bosco Youth Centre, Near St. Mira’s Girls School, Koregaon Park, Pune
- Phone number: 020-26051074
- Email address: mail.pune@mahametro.org
Hyderabad Metro:
If you have any queries or need further information about the Hyderabad metro, you can reach out to the following address, phone number, or email:
- Office Address: Hyderabad Metro Rail Depot, Uppal Main Road, Uppal, Hyderabad – 500039.
- Phone number: +91 4023332555
- Email address: customerservice@ltmetro.com
Nagpur Metro:
If you have any queries or need further information about the Nagpur Metro, you can reach out to the following address, phone number, or email:
- Address: METRO BHAVAN, VIP road, Near Dikshabhoomi, Nagpur – 440010
- Phone No: 07122554217
- Mobile No: 7720027181, 7720027182, 7720027198
- E-mail Id: contactus@mahametro.org
Ahmedabad Metro:
If you have any inquiries or suggestions about the Ahmedabad metro, you can get in touch using the following address and phone number:
- Office Address: Registered office: Block No.1, First Floor, Karmayogi Bhavan, Behind Nirman Bhavan, Sector 10/A, Gandhinagar: 382010
- Corporate Office: 803 8th Floor, GNFC Info Tower, Sarkhej-Gandhinagar Highway, Bodakdev, Ahmedabad – 380054, Gujarat.
- Contact number: 79-23248572, 79-26800000
- Email: info@gujaratmetrorail.com
Kochi Metro:
If you have any queries or need further information about the Kochi metro, you can reach out to the following address, phone number, or email:
- Office Address: JLN Metro Station, 4th Floor Kaloor Ernakulam – 682017
- Helpline: 1800 425 0355
- Email address: customerrelations@kmrl.co.in
Frequently Asked Questions:
You can contact the customer care of your city’s metro rail service through their official website, social media handles, or helpline numbers, usually mentioned on their website or stations.
You can report ticketing, station facilities, cleanliness, security, lost and found, or any other grievances related to the metro rail service to customer care. They are usually prompt in resolving the issues and improving the services.
Conclusion:
In summary, there are many ways to contact Metro Customer Care in India, making getting assistance with queries or complaints easier than ever. Make sure to provide the necessary information and contact details for the best chance of a swift response.
So if you are facing any issues or have any queries or suggestions related to metro services, contact their customer care, and they will be more than happy to help you.
